Shopify Live Chat App
We've partnered with Shopify to help you give better support to every single customer that visits your online store built using the Shopify e-commerce platform. You can now set up a Shopify live chat app to deliver one‑on‑one assistance to your consumers, right in your online stores.
Provide customer service with your support team from a single platform.
Let your customers make purchases through the conversational commerce.
Customize your live chat app to match the look and feel of your online store.
Integrating a professional messaging experience into your Shopify online store has never been easier. Allow your consumers to contact you right away with the Shopify live chat app in a matter of minutes.
Create your own live support bots. Include interactive buttons in your automated messages to redirect your customers to FAQ pages and elevate complicated requests to your agents.
Add tags like returns, exchanges, and cancellations to your customer messages to collect data on the areas you want to focus on for better optimization and organize conversations by topic with the request topics feature.
Customize the Experience
Customize the look and feel of your Shopify live chat app without writing a single line of code and make it unique to your e-commerce site from the Desk360 panel.